Higher education is in a crisis right now because the general public says that colleges are not providing what they need anymore, while those inside education think they're doing a critical task that needs to be accomplished, said Associate Vice President Mike McPherson from the University of Virginia. But assumptions are not always right. "We can't assume that we have the right answer, that we already know the right answer and everybody else is confused," McPherson said. "If we go in with that position that we have the right answer, we're more likely to end up in co...