Today, UVA Health announced new billing policies and practices that reflect fair and financially responsible guidelines based upon a patient’s ability to pay.
Under the new billing practices, UVA Health will release all liens and judgments for patients who are at or below 400% of the federal poverty level. For example, a patient who is part of a family of four who makes $106,000 or less qualifies under this policy.
“We are committed to providing high-quality, compassionate care to all community members and these new policies and practices uphold our commitment,” said Douglas E. Lischke, UVA Health’s chief financial officer.
The policies announced today were developed following consultation with a local Community Advisory Council empaneled to ensure the local community was represented as part of policy decision-making. In addition, a study of national hospital peers’ billing and collections practices for low-income, underinsured and uninsured patients was also conducted to help inform final policies. These policies build upon previous changes to UVA’s billing and collections policies instituted in January 2020.

