Risky Business: What Joining LIV Golf Tour Means for a Player’s Brand

Kim Whitler, a former decorated amateur golfer, has expertise in marketing strategy, marketing performance and brand management. (Darden School of Business photo)

Whitler was a decorated high school golfer recruited to play at the U.S. Air Force Academy. As a former chief marketing officer, she has expertise in marketing strategy, marketing performance and brand management. Whitler is the co-author of the book “Athlete Brands: How to Benefit from Your Name Image & Likeness,” available now at Amazon for pre-purchase.

“A common measure we look at with celebrities is something called a Q-score,” Whitler said. “It measures two things – level of awareness and level of affinity. A player’s awareness is one thing, but the big question is, how do fans and sponsors feel about the decision that these players are making? Does it strengthen or weaken fan/sponsor affinity for the athletes who have left the PGA to play in LIV?”

In his statement announcing the suspension of those PGA players participating in the LIV tour, PGA Tour commissioner Jay Monahan, on first reference, called the new tour the “Saudi Golf League.”

That wasn’t by accident, Whitler said.

“What it appears he is doing is connecting the LIV brand with Saudi Arabia,” she said. “Why? There is a concept called ‘spillover,’ which occurs when the reputation and associations of one brand spill over onto another brand.

“Much of the reporting has been on Saudi Arabia’s link to 9/11 or the Khashoggi death, suggesting that the players are being paid in ‘blood money’ Consequently, LIV is trying to borrow the positive equity of the players to strengthen their brand. However, the negative associations of Saudi Arabia being portrayed in the media and through comments by other players and fans can have a negative spillover effect on the players.

“So Monahan appears to be trying to link the defecting PGA players to Saudi Arabia. Not the players to LIV, but the players to Saudi Arabia.”

Though Mickelson, a World Golf Hall of Famer who has publicly accused the PGA Tour of being greedy with its media-rights policy, reportedly accepted a $200 million offer to join the LIV, he has lost most of his corporate sponsors because of the move.

The same has happened to other top U.S. golfers such as Johnson and DeChambeau.

“That’s the downside of the brand effect,” Whitler said. “Rather than being seen as a great American ambassador or a great golf ambassador, these players could be viewed as supporting Saudi Arabia and its questionable human-rights track record. So there’s the possibility that fans don’t like that and it reduces a player’s appeal in the United States, where the PGA is such a big brand. If the appeal is reduced, then that can potentially reduce their sponsorship value. What happens outside of the U.S. may be a different story.”

Despite the LIV’s obvious baggage, Whitler does see a route to success for the tour with its lucrative player deals, huge prize money payouts and unique format (besides playing only three rounds, to the PGA Tour’s customary four, LIV players all tee off different holes at the same time and compete as both individuals and teams).

“It's clear why the LIV wants high-profile PGA pros,” she said. “They want to leverage the equity that a Phil or Dustin or Bryson DeChambeau have to increase the brand strength of the LIV series. 

“What might happen? It depends on who and how many PGA players shift to the LIV. If the product is enticing – and fans enjoy watching – and there is a large quantity of high-quality players, then over time, fans – and sponsors – might become more amenable.”

The question, Whitler said, is whether fans will follow a favorite golfer to another tour.

“Do the fans have more loyalty to the players or to the PGA?” Whitler said. “A fan could say, ‘Dustin Johnson’s moved over. I want to go watch Dustin Johnson, so now I’m going to watch this other league.’ What happens then?”

Meanwhile, the PGA, without a real challenger for nearly a century, can use this opportunity to improve its product.

“When there’s no competition, monopolies can be abusive,” Whitler said. “They can price gouge. They can do all sorts of things because there is no competition to keep them in check. This has been a complaint of some of the tour players, such as Phil Mickelson who suggested that the PGA’s greed is what motivated him to look elsewhere.

“This could help improve the PGA product for both fans and players as the PGA now has to compete with LIV and so they will have to rethink their model and look at how they're treating their players.”