When Stephen Curry took the court for the Golden State Warriors in a crucial game against the Phoenix Suns on Christmas Day, he did so as arguably the best player in the game – and perhaps one of the top 20 players in the history of the NBA. In December, Curry broke the record for most career 3-pointers ever in only his 13th season, shooting more than 43% from downtown.
For him, however, that just isn’t good enough.
Continuous Improvement
The Warriors’ point guard goes to extreme lengths to improve the odds that any given basketball he shoots will swish through the net. This embraces the concept of continuous process improvement, said Darden School of Business professor Elliott Weiss.
“I teach and write on continuous process improvement, the relentless pursuit of creating value,” Weiss said. “We see Curry practicing this, trying relentlessly to improve.”
Pioneered by Japanese automotive firm Toyota, continuous process improvement (kaizen in Japanese) focuses specifically on reducing variability to create superior products, Weiss said. Curry has been doing the same, practicing with a special motion-sensing technology that tells him exactly how far off-center each shot is. As the ball reaches the rim, a voice calls out a number from minus-9 to 9 to tell him how many inches from dead center it is, with 0 being a perfect swish. Even when a ball makes it through the hoop, Curry can tell when it is less than perfect and adjust his shot to make it better.

