Recent Articles by Caroline Kettlewell June 29, 2021 Can You Hear Me Now? Professor Studies Telecom Companies’ Twitter Responses McIntire professor Reza Mousavi studied how Verizon, AT&T, T-Mobile and Sprint respond to upset customers on Twitter. Two companies stood out, and there were a few surprises.
June 29, 2021 Can You Hear Me Now? Professor Studies Telecom Companies’ Twitter Responses McIntire professor Reza Mousavi studied how Verizon, AT&T, T-Mobile and Sprint respond to upset customers on Twitter. Two companies stood out, and there were a few surprises.